How Richmond compares
At 263 mg/L (18.5 °Clark), Richmond is 8% above the median of the 411 English towns on this map (243 mg/L). It ranks 167 of 411 for hardness (1 is the hardest).
Richmond has hard water: expect visible limescale and plan to descale regularly.
| Value | 263 mg/L calcium carbonate 18.5 °Clark, 14.7 °dH |
|---|---|
| Band | hard |
| Area | Greater London |
| Population | 21,469 |
| Water company | Thames Water |
| Postcode checked | TW9 1PU (SLW9) |
| Checked | 21 Oct 2026 |
| From the source | “Hardness (Total) as CaCO3 (mg/l) min 249 mean 263 max 276 | "mapCode":"SLW9"” |
Hard water drops a lot of scale when it is heated: in the kettle, the shower head and the element of an immersion heater or washing machine. Chalky rings on taps and spotty glasses are normal.
Set the dishwasher for hard water, dose detergent for your band and descale regularly. If you have a combi boiler, ask about a scale reducer at its next service. Hard water is safe to drink.
At 263 mg/L (18.5 °Clark), Richmond is 8% above the median of the 411 English towns on this map (243 mg/L). It ranks 167 of 411 for hardness (1 is the hardest).
As a rule of thumb for hard water, kettles and shower heads need descaling every three or four weeks. Descale whenever you see scale building up.
No. Hard water carries calcium and magnesium, minerals the body uses. Whether tap water is safe depends on germs and pollutants, which water companies test for, not on hardness.
The water company's figure for Richmond is 263 mg/L (18.5 °Clark), which is hard water. Usually not straight away. Set the dishwasher, dose detergent for your band and descale regularly. Get quotes for a softener only if scale is clearly damaging your boiler or appliances.
Use your water company's postcode checker. Hardness can differ between districts, so check your own postcode, or test with strips or a drop test.
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